Tallgrove team

The exceptions at a glance

August close, state on Sep 28, 2026 3 exceptions open 1 had no owner for 6 days Internal

The routing brief for the nine exceptions raised in the August close: who reviews each open one, when a response is due, and the Fig and Fennel sales tax mismatch of $1,340 that circulated for 6 days before anyone owned it. Prepared by the Tallgrove close lead for the reviewers and for the morning stand-up. It is updated each morning and read out at the stand-up. Issued Thursday, October 1, 2026.

This morning in numbers

The grid shows when each exception was raised. The busiest week was Sep 14, with four exceptions across Harbor Table, Copper Kettle, Fig and Fennel and Saltmarsh Grill. Fig and Fennel and Copper Kettle each raised one in the week of Sep 21.

Exceptions resolved, 6 of 9

Reviewers and what they hold

Every open exception has one named reviewer. The reviewer decides the treatment and the correcting entry. The client accounting manager routes and keeps the queue but does not decide treatment.

• CD
  Celeste DeverellManaging partner, Tallgrove Accounting Partners. Reviewer on 3 open exceptions

  decides treatment and entry for each

• TR
  Tobias RennertClient accounting manager, Tallgrove Accounting Partners. Routes all 3 open exceptions and owns none as reviewer

• DV
  Desmond VandermolenOwner, Pennock Hospitality Group. Client response requested on 2 open exceptions

The three open exceptions

Six exceptions are resolved: one at Pennock Holdings, two at Harbor Table, and one each at Copper Kettle, Fig and Fennel and Saltmarsh Grill. The three still open are below, each with its entity, account, source, reviewer and response date.

Open means the exception is not yet closed by the reviewer. The close status for an entity changes only after the reviewer approves.

Routing rules

These rules decide who gets an exception and by when. They are applied the morning an exception is raised.

Log it

Tobias Rennert records the entity, account, amount and source the same morning the exception is raised, with the source file attached.

Reviewer by type

A ledger entry or a treatment question goes to Celeste Deverell by name. It never goes to a shared inbox or to the bookkeeper and payroll specialist as a group.

Client response

When Pennock must answer, Tobias sends one request to the owner's office manager with a response date of 5 business days. The answer goes back to the same exception.

No owner by the next stand-up

Any exception with no named reviewer by the stand-up after it was raised is read out first and assigned in the room.

Closing

Celeste Deverell records the treatment and the entry, and the exception is closed. The entity close status changes only after her approval.

Are exceptions getting fewer?

The chart compares exceptions raised per entity in the July close and the August close. Pennock Holdings and Harbor Table held steady. Copper Kettle fell from 3 to 2. Fig and Fennel and Saltmarsh Grill stayed at 2 each. The total fell from 10 in July to 9 in August.

Fewer exceptions is not the goal by itself. The test is whether each one that is raised reaches a named reviewer quickly.

Assignments for the stand-up

Fig and Fennel

Assigned Reviewer: Celeste Deverell

Source. Accounting ledger, sales tax liability account. Ask. Celeste Deverell approves the correcting entry, which is in Review. Tobias Rennert then updates the entity close status.

Copper Kettle

Client response requested Reviewer: Celeste Deverell

Source. Point-of-sale deposit report, week of Aug 24, exported by day instead of by deposit. Ask. Tobias Rennert obtains the deposit-level report and asks Pennock to confirm the deposit dates by Oct 6. Celeste Deverell then decides the adjusting entry.

Saltmarsh Grill

Client response requested Reviewer: Celeste Deverell

Source. Payroll register, requested from the general manager and outstanding 20 days. Ask. Tobias Rennert sends the request to the general manager directly with a copy to the office manager, due Oct 6. Celeste Deverell reviews the payroll evidence when it arrives.

Reviewers at the stand-up: :avatar[CD]{tone="violet" size="sm"} :avatar[TR]{tone="teal" size="sm"}